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In This Issue

Bots Haven’t Arrived Yet

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November 28, 2017

By Ted Howard

People fear robots will take over the world, but in some areas, humans should gladly let them take over. For instance, take the back office, please! Since back-office processes are often dreary, repetitive and routine, 'bots are welcome to them. Unfortunately, while it's a good idea, the promise of robotic process automation or RPA hasn't been realized quite yet and the return on investment isn't there yet.

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